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Consumer evaluation of a community mental health service, I: care delivery patterns
Am J Psychiatry 1982;139:1331-1334.
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Abstract

There is a need for improved evaluation of community mental health services. The authors present a multidimensional consumer evaluation of the delivery system aspects of services provided at a community-run health center. The findings demonstrate that consumer evaluations can provide meaningful data to administrators concerning the ongoing delivery of care and can help them plan patterns of practice for the future.

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